Shipping, Delivery Updates & Customs
- Will my order be delivered in discreet packaging?
- Can I pick up my order from a local delivery center or post office?
- Can I request a specific delivery date or time?
- What should I do if I'm not at home when my package is delivered?
- Could you refund me my order's customs fees?
- Can you mark my package as a gift or lower the declared value to avoid customs fees?
- What is the difference between standard and express?
- What should I do if my order is held at customs?
- What happens if I'm not at home when my package is delivered?
- What should I do if my package arrives with defective items caused by manufacturer?
- What should I do if my package arrives with wrong items?
- What should I do if my package arrives with missing items?
- What should I do if the estimated shipping time has passed, I have not yet received my order and package is marked as delivered?
- What should I do if my order is lost in transit?/How do I file a claim for a lost or damaged package with the shipping carrier?
- When will I receive an shipping confirmation email?