When you are not at home and the shipping carrier informs you of delivery, please try these ways:
1) Talk to family members, neighbors, or coworkers (if you had the order sent to your work address) about receiving the package on your behalf.
2) Request from the delivery carrier a specific date or time.
3) Request to pick up your order from a local delivery center or post office. We hope it helps, and for further assistance, feel free to contact us at info@kiichin.com, we are here to assist you!