If you made a mistake while placing your order, or would like to make any adjustments to your order (change the shipping information, reduce the invoice value, mark it like a gift, or send it as an individual to reduce or avoid import fees and customs tax, add or remove specific items, combine or separate orders), there's no need to worry. We can make adjustments as long as your order has not yet been processed. If the order is in the status of "being prepared for delivery" or "processing" (orders are typically processed within 1-3 business days), please contact us at info@kiichin.com as soon as possible with the necessary details, and we'll be happy to assist you in correcting any errors or modifying your order to ensure it meets your requirements. If the order has already "been shipped", it cannot be adjusted. Your satisfaction is our top priority, and we'll do our best to accommodate your needs.