If you would like to change the phone number, recipient information, or shipping address of your existing order(s), please contact our customer support at info@kiichin.com with the order number order and your new address details. Please note that we can only change the shipping information when the order is "in preparation” (usually 1-3 days after you pay for the order). And when the order is “shipped” we cannot intervene. So please check your order status before contacting us. And please note that you need to provide us an address in English so that they can ship your order without any delay or complication.